Areas of Expertise

A little about what we do.

User & Market Research User & Market Research

I provide in-depth analysis and strategic recommendations to help identify who and how to target. These recommendations are based on qualitative/quantitative user study.

Deliverables include user personas, data visualizations, marketing plans and journey maps.

UX Architecture UX Architecture

I create information architectures for mobile, web, and software applications. These culminate in either presentations or prototypes, which are then used by design and development teams as the blueprint for any project. I keep my IA’s iterative by nature, allowing them to be optimized in an Agile environment.

Strategy Strategy

I create and execute strategies for companies and organizations seeking to turn customers into evangelists. At the enterprise level, I work with product, business teams, and developers to create a cohesive strategy that fits their budget and their road map.

My passion is to create digital strategies that connect with people, making their lives better. I want to create UX that matters.

Don't Take My Word For It

Some dear friends and former colleagues share their thoughts

Olivier Blanchard

“Chris is a brilliant strategic thinker who knows the web like nobody’s business. His professionalism, intelligence, willingness to go the extra mile (and then some) for clients and careful attention to detail make him one of the best web strategists in the business.”

- Olivier Blanchard
Andy Arnold

“My website is already getting twice as many visits in just two months. I will continue to rely on Chris for advice and am sure we will work together again in the future.”

- Andy Arnold
Will Gray

“More than anyone I’ve ever met, Chris cares about crafting digital strategy that will serve people. He excels at tough challenges & I recall more than once when he succeeded at a project that a client wasn’t sure could even be done”

- Will Gray